Business Functions · Medical & Dental
Front-desk paperwork read and filed, with patient identifiers kept in the practice
Practices still run on forms filled in at the front desk: intake, medical history, consent, referral letters and insurance claims. FuseAIs reads them from PDF, scan or phone photo, tokenizes patient names, dates of birth and member numbers before any public model works on the text, and writes validated fields to your practice management system.
Why it's hard today
A patient fills in a clipboard form, and someone retypes it. A referral arrives as a fax-quality scan, and someone reads it. Claims and explanations of benefits pile up in every payer’s layout. The same documents carry the identifiers a practice is most obliged to protect, which rules out the assistants everyone else uses.
How it works on FuseAIs
The same pipeline runs whichever model you route to, with PII tokenized before public models see it.
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Read the forms
Intake, history, consent, referral and claim documents, typed or handwritten, one page at a time, with a photo ID or insurance card verified at intake.
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Tokenize patient identifiers
Names, dates of birth, addresses, phone numbers and member or account numbers become reversible tokens; public models never see the PII.
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Classify the document
Referral, claim, explanation of benefits, consent, lab report or correspondence, decided on the tokenized text.
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Extract and validate
Fields pulled with a confidence on each; handwritten or low-confidence values flagged for the front desk to confirm.
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Write and retain
Validated fields go to your practice management system through a governed gateway, and a retention period is stamped on each record.
What you get
- Clipboard forms and phone photos read without retyping
- Photo IDs and insurance cards verified at the front desk
- Patient identifiers kept out of public models and their logs
- Referrals and claims classified and routed as they arrive
- A retention period on every patient document
Which forms does your front desk retype?
Send us blank copies of your intake and referral forms and we will show you the fields coming out of a filled one.